.jpg)
Your satisfaction is our first and foremost priority
In the rare instance that you are ever dissatisfied for any reason with your Clare Florist purchase, contact our Support Freephone Line on 0800-073-76-76 (outside the UK on +44 131 539 7775) We have 15 lines open between 9am and 5pm Monday to Friday. You can also email support@clareflorist.co.uk at any time.
Any complaint will be acknowledged within 3 working days. We will endeavour to reach a solution with you within 5 working days and will keep you informed of all stages in the process. Any complaint will be logged so that we can monitor for internal usage only.
Terms and Conditions
None of the information contained in the Customer Service section will affect your statutory rights as a consumer.
Under certain circumstances and where situations allow it may be necessary to retrieve and examine a delivery that has been rejected. In the unlikely event of this sensitive situation arising the collection would be arranged by our Support Staff.
FAQs
Yes you can! We can deliver on Sunday the 10th of March, which is perfect if you won't be able to see your Mum on Mother's Day but still want to send her a gift to express your love. All our flowers are carefully packed to ensure they arrive in great condition for your Mum to enjoy.
The last day you can order flowers for delivery on Mother's Day is usually a few days before Mother's Day, but we can get busy (and some bouquets can sell out) so it's best to order your flowers early. You can choose the delivery date when you pay.
To include a message with your flowers simply add the flower bouquet to your basket. You will then be asked what Product Extras you would like to include (chocolates/vase), and then press continue. After this you will be given the option to include a Message Card. You can either choose a handwritten card or a free printed card to include with your flowers. Please make sure to write your name in the message so your Mum knows who it is from!
Mother's Day bouquets will last a minimum of 7 days, and in many cases a lot longer. When you order flowers from Clare Florist you’re covered by our 7 Day Freshness Guarantee.
Flowers make a wonderful Mother's Day gift, for your Mum and for your Mother in law. A Mother's Day bouquet will fill your Mum's home with colours and scents, and are a heartfelt way to show your Mum how much you care. Our Mother's Day flowers can be delivered around the UK and standard delivery is free.