Every time we receive an order, it becomes a kind of mission for us to deliver the bouquet successfully and make someone's day extra great. Just recently we had a heartwarming little tale of 'Lost and Found' here at Clare Florist.
The story goes..that one day, we were rather excited to receive an international order from Australia (always feel extra special to send/receive flowers from abroad!). But then, lo and behold..although the delivery address was in Manchester, the post codes and street names were found to be non-existent. A wrong address! Our hearts sank.. We then tried to see if the recipient was listed in that area of Manchester and called them..still no luck! We kept our fingers crossed and hoped that some Google magic will point us in the right direction..and failing that..surely a call to Australia should point us somewhere?
Well, despite making sure that it wasn't silly hours in the morning when we called, all we got was an answering machine message. By this point it's turned into a bit of a detective game for us and we were unwilling to give up. As a last resort, we checked through all the people with the same surname and telephone area code within the phonebook. The few possibilities were our only hope left for reuniting the flowers with their owners..so we dialled...
What a relief to finally hearing one of them say 'That is my daughter-in-law!". A happy ending. We got the correct details and she ended up with the correct flowers. For us, the extra effort was definitely worth it when the mission is finally accomplished - the whole thing made our day (and hopefully theirs too!)
Clare Florist - the florist you can trust for flowers without the fuss.
